Best Helpdesk Shopify Apps — July 2026 Leaderboard
Jul 1, 2026 – Jul 31, 2026 · Historical snapshot
What were the best Helpdesk Shopify apps in July 2026? This historical leaderboard snapshot shows the top 20 Helpdesk apps by App Store ranking position at the end of July 2026, with ratings, review counts, and the biggest rank movers that month. Compare it to today's leaderboard to see how the Helpdesk landscape has shifted.
State of Helpdesk in July 2026
Apps ranked
202
apps with a leaderboard position
Total reviews
5,261
cumulative across category
Avg rating
2.02
mean across ranked apps
New entrants to the top 20
Apps that broke into the Helpdesk top 20 in July 2026.
- Commslayer: AI Helpdesk & Chat#1
- Redo#2
- Zipchat AI Chatbot & Live Chat#3
- Gorgias: AI, Helpdesk & Chat#4
- Chatway Live Chat & AI Chatbot#5
- Tidio ‑ Live Chat & AI Chatbot#6
- QuickCEP: AI Support Agent#7
- DC: WhatsApp Marketing + API#8
- Jotform AI Chatbot ‑ Live Chat#9
- BotSpace: AI Chat & Helpdesk#10
- Chatbase#11
- Richpanel: AI Customer Support#12
- eDesk ‑ AI, Helpdesk & Chat#13
- Convi: AI Chatbot & Live chat#14
- Willdesk: Live Chat&AI Chatbot#15
- Re:amaze AI Helpdesk & Chat#16
- Gladly: AI Customer Support#17
- ZYBR: AI, Helpdesk & Returns#18
- Kustomer#19
- MX: Helpdesk & Live Chat#20
Top 20 — July 2026
| Rank | App | Rating | Reviews | Developer |
|---|---|---|---|---|
| 1 | Commslayer: AI Helpdesk & Chat | 4.9 | 187 | |
| 2 | Redo | 5.0 | 649 | |
| 3 | Zipchat AI Chatbot & Live Chat | 5.0 | 159 | |
| 4 | Gorgias: AI, Helpdesk & Chat | 4.2 | 614 | |
| 5 | Chatway Live Chat & AI Chatbot | 4.9 | 256 | |
| 6 | Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,245 | |
| 7 | QuickCEP: AI Support Agent | 4.9 | 54 | |
| 8 | DC: WhatsApp Marketing + API | 4.8 | 205 | |
| 9 | Jotform AI Chatbot ‑ Live Chat | 3.8 | 32 | |
| 10 | BotSpace: AI Chat & Helpdesk | 4.9 | 66 | |
| 11 | Chatbase | 4.7 | 19 | |
| 12 | Richpanel: AI Customer Support | 4.6 | 116 | |
| 13 | eDesk ‑ AI, Helpdesk & Chat | 4.8 | 27 | |
| 14 | Convi: AI Chatbot & Live chat | 5.0 | 12 | |
| 15 | Willdesk: Live Chat&AI Chatbot | 4.8 | 355 | |
| 16 | Re:amaze AI Helpdesk & Chat | 4.5 | 143 | |
| 17 | Gladly: AI Customer Support | 4.7 | 28 | |
| 18 | ZYBR: AI, Helpdesk & Returns | 5.0 | 9 | |
| 19 | Kustomer | 5.0 | 23 | |
| 20 | MX: Helpdesk & Live Chat | 4.6 | 10 |
Where are they now?
How the top 5 from July 2026 rank in Helpdesk today.
- Now: #1—
- 2RedoNow: #2—
- Now: #3—
- Now: #4—
- Now: #5—
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