Re:amaze AI Helpdesk & Chat

I appreciate a CRM platform with strong support and a wide range of features. We chose Re:amaze after carefully considering many options and have used several competitors over the years. I can definitively say this is probably the overall best option I have managed a team on, with a rich blend of features for the price. Depending on your needs, there may be better options, but thus far Re:amaze is…

Thank you so much, Dakota T! Dakota literally worked through our re:amaze workflows, connections and more. I honestly appreciate how simple the software is and I am very happy with the support received.

So far happy with it!

Hi there, thank you for your candid and honest feedback about your experience with Re:amaze. We will review your interactions with our support team to ensure that ...

AWFUL! I wouldn't even waste your time. The customer service is terrible. Spent 40 minutes trying to resolve an issue that they "couldn't see" on their end. Barely even used the service. Can't log in and they are telling me I now have to wait for an email response.

Dakota is super helpful and explains everything so clearly! I came with questions and he was patient enough to spend time going through each one with me and even went down the rabbit hole... 20 minutes over meeting time for it! Appreciate the support in helping us set up Reamaze to work for us.

We used to love Re:Amaze! We've been on the platform for about 5 years and we're getting increasingly frustrated! Customer support is very poor. The front line customer service team gate keep proper technical support and make it impossible to even be heard by someone who can actually help resolve the problem - they deflect everything. Newly launched ai supported tools like the shopping assistan…

We've been using re:amaze for about four years now and have been very satisfied so far. The ease of use and user-friendly interface is a great contributor to our CS efficiency, and it is well-liked by our agents due to this as well. It goes without saying that a CRM should also provide great service to it's own customers. Special shout-out to Dakota and his developers, the support we've received …