Zoko: WhatsApp & Instagram CRM
By Bourbon Science Inc. · 0
Rating
4.8
335 reviews
Category rank
—
Not currently ranked
Review sentiment
—
Analysis pending
Zoko: WhatsApp & Instagram CRM holds a 4.8★ rating from 335 reviews on the Shopify App Store. Here's what merchants say about this 0 app, and how to decide if it's right for your store.
What merchants say about Zoko: WhatsApp & Instagram CRM
5
90%
4
6%
3
1%
2
0%
1
4%
This is a MUST have app for anyone spending time doing manual work on whatsapp or handling COD orders. Our biggest frustration with our previous sollution was to set up the flows (which is quite technical), but Zoko literally does it FOR you. We installed ZOKO a week ago, and we are now collecting reviews (judge me) though whatsapp, sending abandoned cart messages through whatsapp and autoreplyin…
Zoko has been a great tool for managing our WhatsApp operations. The flows and automation features are quite powerful, and it has helped us streamline customer communication efficiently. The team is also responsive and helpful.
We have been using Zoko for our Shopify store, and so far their product and service have been excellent. From the integration stage through to the launch of campaigns, the Zoko team has been extremely supportive and professional. I would especially like to thank Mr. Aaquib for his expertise and guidance in successfully launching our campaigns. Highly recommended software for shopify
The onboarding was very smooth and the turn around time was amazing. Helped the business alot after implementing Zoko to the business
Good job with the whatsapp integration, And workflows Looking forward to see value added by ai integrations Muzaina has been helpful throughout the journey with Zoko
Good service by Zoko. Easy to manage WhatsApp orders and customer support is responsive. Helped me in managing my online store better
I strongly like the bots, very useful and time/cost saving. I suggest to continue enhancing 1) Further automating the order placement via chat (e.g., specific requirements in KSA are needed like the national address code) which is not supported without manual intervention. 2) Providing more flexible options for pop-up campaigns. Good luck to Zoko team.
Our experience with Zoko has been exceptional. The platform has significantly streamlined our workflow and made our day-to-day operations much more efficient. A special thanks to our onboarding manager, Mr. Aaquib, whose guidance has been perfect he is always available to help and ensures everything runs smoothly.
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Zoko: WhatsApp & Instagram CRM holds a 4.8-star rating from 335 reviews on the Shopify App Store.
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