SureBright Product Protection

This review has been revised and is provided for reference only: We were initially looking for a plugin that would offer our customers the option to purchase extended warranties. I came across the SureBright app and wanted to try it, but didn't fully realize at the time that the extended warranty service itself would be provided by them. Our standard warranty is one year. We've been using the ap…

We have been working with SureBright for almost a year now, and can not speak higher of Rick, Keith and the whole SureBright team. Setup/onboarding with them is super easy, quick and straightforward. Not to mention, once you're onboarded with them - they're always a quick call or email away. On Tivoli Canada, we are seeing a near 20% attachment rate which shows how much extra piece of mind SureB…

Great app and product. Happy with the customer service so far.

We’ve been using SureBright for a couple of weeks now and absolutely love it. The customer service has been incredible. Every time we’ve reached out, the team has been quick to respond and genuinely happy to help us get everything set up the way we need. They activated everything for us right away and the whole process was smooth and stress free. What surprised us most is how fast the policies st…

SureBright has been an absolute game-changer for our store. Setup was fast, the interface is intuitive, and the support team went above and beyond to help us get everything live smoothly. Our customers love the added peace of mind product protection offers—and we love the extra revenue it brings in without any extra effort. It’s rare to find an app that delivers both customer satisfaction and mea…

Implementing the SureBright app was straightforward. The platform has proven to be highly reliable and user friendly, giving us an effective way to offer extended warranties. SureBright's support team is great, highly responsive and knowledgeable when we have questions or require some sort of customization.

SureBright has been a great partner to work with! Their product protection plans increased our conversions and sales. Excellent support from their team as well.

After searching for the right "Extended Warranty" option for my customers and being unhappy with most options for one reason or another, I was very happy to find SureBright. This is the perfect addition to my store and will help my customers feel confident in high ticket furniture purchases where a manufacturer warranty does not cover enough. The set up support from Yu Hei has been fantastic. The …