Sinch Engage: SMS, MMS and RCS

We run an ecommerce store and rely heavily on timely communication with customers, which is exactly why this app has been so disappointing. You are constantly logged out of the platform, and because of that you often miss notifications when customers send messages. For a messaging system, that makes it unreliable and difficult to use in a real business environment. Customer support has also been…

Jason I very much appreciated your followup as AI and virtual assistance just doesn't cut it at times. Your information was great, explanation clear and we had our problems easily resolved. Thank you again. Great service

Our experience with Sinch has been nothing short of amazing. From the incredibly fast initial setup to their impressive speed to market, every step has been seamless. Their platform is user-friendly, and their attentive sales team and our account manager provides excellent support. On top of that, their competitive SMS rates and easy integration with other platforms make them a standout choice. Ov…

I would not recommend this app. I wanted to setup this feature for communication with my customers. Their sales team promised to setup my account but never did. After requesting feedback their answer was: we won't be offering this service to you. No reason, no explanation nothing. Who can believe this? Very unprofessional!

This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.

Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!

Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance.

Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to