Point of Sale

i never see such a death POS i pay last 1 year and i never see this app works always when i check it is death

The POS app is very unstable. It keeps disconnecting from Shopify card reader and Shopify tested printer. It also requires admin sign in every couple of days. Card reader sometimes cannot b connected at all. Android Tap to Pay in this app is not working on one of our devices, even though the device supports it and meets every requirement needed (and used to work previously). Talking with Shopify s…

We found an active paid subscription for this app on our account — an app we never used, never set up, and had no need for. We don't run a POS system. Yet ₹14,000 was quietly charged to us. When we raised this with Shopify support, they refused a refund. We followed up multiple times. Every response was either a dead end or a flat no. This isn't a glitch. Charging merchants for apps they never s…

Since the latest update, the POS app no longer shows the number of items in the cart on tablets. This small detail is actually a critical part of preventing checkout errors for staff, especially during busy periods. This change feels like it shipped without real-world UX testing in a retail environment. If it was intentional, it’s a serious design mistake. If it was accidental, it highlights a la…

I don't have any subscription or using this app. Kindly remove the 396 SAR that are pending.

Really horrible in term of reporting and session management. They keep removing features. From the REST API, we could have gotten the Device ID information for POS order but they have since removed it from the GraphQL API. Then we had access to the session data in the shopify admin and yet again, this feature was removed. We basically have little help in tracking orders at the POS. Shopify has d…

Are no HUMANS working at Shopify assigned to customer care anymore? Or is this POS so bad nobody bothers using it! The automated response since May of 2024 vodes ZERO confidence in new users. I'm trying this on a free trial, but the investment in my time is worth alot and may be a complete waste with no customer service. frankly only here because other YouTubers have recommended the platform. Aft…

Absolutely trash. App lags every time you try to login, doesn't find most of my inventory in search and just at the worst time when you have s customer in front of you and maybe more waiting you get flustered and fuck everything up Shopify, this is not fit for purpose sort it or ditch it