Shopify Knowledge Base
By Shopify · 0
Rating
3.6
10 reviews
Category rank
—
Not currently ranked
Review sentiment
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Analysis pending
Shopify Knowledge Base holds a 3.6★ rating from 10 reviews on the Shopify App Store. Here's what merchants say about this 0 app, and how to decide if it's right for your store.
What merchants say about Shopify Knowledge Base
5
63%
4
0%
3
13%
2
13%
1
13%
Installed, and my Google Ads were disapproved due to malicious code being added to my site.
App muito confuso não explica nada não fala nada, simplesmente um app que não consigo entender como se usa.
Yy4928300@gmail.com
*****
It's great that Shopify finally offers this natively! Unfortunately, the app is not yet multilingual, so it's currently unusable for us.
Very useful, works like a charm!! Great job guys
It works but lacks too many features to be really useful. Some examples: translations are not supported, there is no API to manage FAQs, the stats don't show the origins of the requests (OpenAI, Google, Shop.app, etc.), if your store or products don't shop up where they're supposed to, there are no recommendations or diagnostics, etc. etc., etc.
The documentation is not very clear but this is NOT a FAQ or Knowledge base that you can display in your shop. It is used by AI chat agents to answer questions that customers ask. Which AI chat agents? Your guess is as good as mine. @shopify - please update the docs and faq for this app so that others don't need to waste their valuable time trying to find this info on the internet.
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Shopify Knowledge Base holds a 3.6-star rating from 10 reviews on the Shopify App Store.
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