Shipping Tracker by DevCloud

no support nothing, randomly fails to pick shipping events and update them at order page for customer to track, no reply from developers or support team, after leaving 5 message. NOT WORTH IT.

Total disappointment. This app is no longer what it used to be. You pay for a service that only works halfway: 3/4 of my tracking numbers are not even traceable. Every time, the same message: 'Shipping tracker was not able to determine your shipping carrier for this tracking code, please check contact support.' And the support? It's incredibly slow, and their responses don’t offer any real solutio…

Horrible customer service and billing. They advertise a price for billing and then charge you a lot more. Do not get this app.

Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.

BE AWARE!!! They will trick you with the monthly payment but then will charge you thousands of dollars depending on your order volume. In return you will get an app full of bugs with horrible interface. USELESS and I'd give it 0 out of 5 if I could.

I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.

BEWARE! If you install the trial this will automatically overwrite any other tracking landing pages you may have already (such as aftership or sendcloud). When you uninstall this app, it will break every single tracking link you have sent out in the meantime. I HUGELY REGRET HAVING even tested this app. I'd be happy to rewrite this review if their support ever gets back to me to fix the damage thi…

I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.