Rewardify: Store Credit & VIP
By Indinuity · Loyalty and rewards
Rating
4.4
36 reviews
Category rank
#83
top 22% of 379
Review sentiment
—
Analysis pending
Rewardify: Store Credit & VIP holds a 4.4★ rating from 36 reviews on the Shopify App Store. Here's what merchants say about this Loyalty and rewards app, and how to decide if it's right for your store.
What merchants say about Rewardify: Store Credit & VIP
5
72%
4
10%
3
4%
2
4%
1
10%
Great Product. Wonderful customer service!
Great app. We've been using for a couple of years without any issues. Jesse is always fast and helpful with any questions or formatting you may need help with.
We use this app on several of our stores and it is very useful for us. There were some updates with Shopify itself recently which caused some glitches and impacted the way that apps such as this would work but Rewardify was quick to fix this. I reached out to support for some assistance customizing the look of the store credit button in our cart and Jesse was quick to respond and very helpful.
We used this app before and it worked perfectly, we have had it installed several months now and it doesn't work properly every time we click on the app from the POS it takes staff to our back office, not the app. Our staff literal are looking at the back office when they click to look at customers Rewardify account. We have emailed about this issue several times with no resolution.
Was great for a long time but now is buggy, somtimes not removing credit that is process through our point of sale, causing huge losses if it is not caught. Also experience blank screens frequently and a failure to load requiring us to close the app and reopen it. Moving to a different credit system to hopefully resolve these issues
excellent service from jesse everything i needed to do my membership site and issue my members credits based on their purchase tier!
I have to say this is best App i have used. its incredible, we have a simple "cash back" enabled to let customers earn cashback in there wallet for each purchase, it works flawless with variant's sorted by SKU which NO OTHER APP can do, take my word on that we tested each one! Customer support is on another level, worked with us day and night to get features we needed! Jesse is amazing!
This app is TRASH. PLEASE DO NOT USE. Needed this as an option for my store support. But couldn't figure it out. (I'm pretty tech savvy). Instructions are unclear. I contacted support, they COULDN'T EVEN HELP! WORST APP I've encountered. They just told me to delete/uninstall the app. 0/0 if I could.
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Rewardify: Store Credit & VIP holds a 4.4-star rating from 36 reviews on the Shopify App Store.
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