Replyco ‑ eCommerce Helpdesk

By Replyco - eCommerce Helpdesk · 0

Rating
3.3
12 reviews
Category rank
Not currently ranked
Review sentiment
Analysis pending

Replyco ‑ eCommerce Helpdesk holds a 3.3★ rating from 12 reviews on the Shopify App Store. Here's what merchants say about this 0 app, and how to decide if it's right for your store.

What merchants say about Replyco ‑ eCommerce Helpdesk

5
85%
4
0%
3
0%
2
0%
1
15%
★★★★· The Dog Face· United States
They add a face pricing and you will find another price once you end the free trial.
★★★★· THE CRONUS SHOP· United States
The features look great on the surface but it's unclear how the automation/chat system works - so you have to setup a free trial to check that. So I authorized $350 to try everything out and nothing works. Locked out of everything in the admin panel - all the links are there but 100% of them do not work (except for the link to your gitbook manual). The support system so far is pretty awful - which…
★★★★★· eZoneTrading· United Kingdom
We have been using ReplyCo for a few years now, since its launch pretty much, and it has massively helped us streamline our customer services side. Integration with eBay, Amazon, Linnworks and Shopify means a big reduction in time wasted to go find order details in multiple channels. Also, as important, Alex and the team are super helpful and always respond and resolve any minor issues quickly. 10…
★★★★★· GadgetWear· United Kingdom
Replyco is worth its weight in gold. It saves us so much time when compared to manually managing each channels messages. We've used it for nearly 2 years and its gone from strength to strength with regular updates and the support has always been spot on.
★★★★★· D2P Autoparts· United Kingdom
I really love this app and have been using it since last two years and help us to respond faster to customers which increased our customer retention level.
★★★★★· E-liquids· United Kingdom
In short - Excellent! Replyco is a versatile and fully integrated CRM hub with multiple users, rules, templates and automation and alot more besides with great analytical functions. If needed, the support is great and instant and the team are always helpful. You can even suggest improvements!
★★★★★· Redstar Fancy Dress· United Kingdom
Replyco is an up-to-date and forward thinking system. They continually adapt to the marketplaces and customer demands. With multiple users it's easy to intergrate with all departments. The template designer & automatic rules make response times so much quicker. The support team always reply quickly and are very knowledgable and helpful. Their pricing is good and the different tiers mean there's so…
★★★★★· Cheeky Zebra· United Kingdom
I absolutely love replyco. Have been using them for almost 2 years now, their customer support team is so good. Alex basically set up the entire integration for us and it's been seamless ever since. I've also found them to be cheaper than other apps we tried before. Would definitely recommend.

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Is Replyco ‑ eCommerce Helpdesk worth it?

Replyco ‑ eCommerce Helpdesk holds a 3.3-star rating from 12 reviews on the Shopify App Store.

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