Postscript SMS Marketing
By Postscript · 0
Rating
4.7
1,139 reviews
Category rank
—
Not currently ranked
Review sentiment
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Analysis pending
Postscript SMS Marketing holds a 4.7★ rating from 1,139 reviews on the Shopify App Store. Here's what merchants say about this 0 app, and how to decide if it's right for your store.
What merchants say about Postscript SMS Marketing
5
95%
4
2%
3
0%
2
0%
1
2%
I LOVED Postscript. And then this year they instituted a new monthly charge in ADDITION to charges per message sent. I enjoyed the $200 credits plan for years. Then they MADE me choose the new pans, even though I had credits through March 2. Not happy. I had to uninstall to receive my refund.
Updating my review from a few years ago as customer service has gone downhill or almost nonexistent. Technical products like this that are prone to glitches need actual customer support. I reached out via email in November and it took days to hear back. Who wants to go back and forth via email over the course of days when it could be solved in minutes? And replacing it with AI support is a leap…
I can't believe the lack of customer service. NO ONE is available on chat and no response from your email team either. What a colossal disappointment!
Working with Postscript is truly a privilege. The team support they provide, the ability to reach them anytime and get a response, was crucial for me. Our regular meetings have made us even more successful in SMS marketing. They stay ahead of the curve on SMS marketing developments. We left Postscript for a short time, but when we didn't see what we were promised, we returned. We continue with Pos…
We love using Post Script for our business. It's so easy to use. Taylor was super helpful and kind. I really appreciated working with her to solve our problems/answer our questions. Thanks Taylor, you're amazing!!!
Just started using post script and it has been great so far. The customer service team is amazing. Was having a small issue and they got right on it! Looking forward to purchasing the subscription.
amazing app honestly , i had a problem and they escalated and solved it quickly!!!love it man
Overall I really like using postscript, it is easy to build out flows, make campaigns, and segment your list, their support is helpful and quick. and I like how you can A/B test your popups to see which ones get the best opt-ins,
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Is Postscript SMS Marketing worth it?
Postscript SMS Marketing holds a 4.7-star rating from 1,139 reviews on the Shopify App Store.
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