Locales.ai: AI Translate ‑GPT5

Abusive billing and poor quality of CS. I don't recommend to use. Better not use. Just do not use it. Have suspicion why bad reviews are only from 2026.

- 2.800. 000 credits Customer service non existent. no-one even bothered to answer to us after multiple tickets and emails. This is not a professional app unfortunately.

DANGEROUS APP Out of nowhere, my account was hit with -207,844 credits no warning, no confirmation, no hard limit, nothing. The app continued consuming credits after my balance was already exhausted, due to their own system not having a proper credit cap (which they later admitted). Support took ages to respond, repeatedly claimed “the team is unavailable,” and dragged the process out while my s…

Stay away from Locales.ai. Absolutely unacceptable experience. I strongly advise anyone considering Locales.ai to stay as far away as possible. We have spent over $15K USD on translations using this app, and the result has been nothing short of disastrous. There are huge, obvious bugs that cause product pages to appear half translated in one language and half in another. This is not a minor issue…

No customer service whatsoever, avoid this app at all costs, I do not recommend it!!!

Fast reply if something is missing. I have locales for all my stores and can recommend it

Just started using Locales.ai. The support team is fantastic! And the app is very easy to use. So far so good!

Great app so far, it is simple to use and works effectively. Also they got really good customer support <3