LDT: Gift Wrap, Gift Message

great but u can reduce the fee

They don't respond to any messages. We have prepaid for a year and now that we need help because their app isn't working properly, no one is answering.

We used to love this app, but, unfortunately, it's not what it used to be. What used to be a perfectly working app, now, simply, does not work. Support used to be very quick to respond and resolve issues. Now, however, they simply do not respond. We've been waiting for days for a response on a severe bug (their app simply not working) and don't even get an acknowledgement of the issue raised. W…

ho avuto un problema con l'app, ma l'assistenza non risponde mai. Ho dovuto disinstallare l'app e passare ad un'altra

Works well but support only answers when they feel like

The app functionality and design is great and the customer support is awesome! 5/5!

De app uitgeprobeerd en binnen 1 dag weer verwijderd en toch een jaar berekend via Shopify.

So far, I'm not having very good luck. Support isn't very responsive. The navigation and use of the app is somewhat difficult. I initially had the free plan, then switched to a paid plan to be able to use a key feature and found out through my own troubleshooting that it's only available on the highest plan. I hope to have my issue resolved soon.