Kefi Loyalty Program, VIP Tier

We track loyalty performance weekly, and since launching with Kefi, both repeat order rate and the average spend per returning customer have gone up. Thanks to kefi.

Our customers now earn points on every order, which helps with retention and builds community loyalty for our inclusive customers. great work team

Kefi’s Loyalty app makes every repeat customer feel special. Studio Mikula fans now earn points for birthdays, orders, and visits—it’s brought a strong emotional connection and return traffic.

We introduced Kefi’s loyalty system calling it ‘Perfume Points’ — and our customers absolutely love it. We've seen people come back just to use their points. It's not just retention, it's brand love.

Initially, I wasn’t sure if adding a loyalty program would actually make a difference, but Kefi made it easy enough to try without much risk. The setup was quick, and everything started working almost immediately. What I’ve noticed so far is that customers are engaging more with the store, especially those who have already purchased once.

I was honestly expecting the setup to be complicated, but it turned out to be pretty straightforward. We had the rewards program live within a few hours. What I like most is that it doesn’t require constant management. Customers earn points automatically, and we’ve already seen a few come back specifically to use them.

The main reason we installed this app was to move away from constantly offering discounts. We wanted something that rewards customers without hurting margins too much. So far, Kefi has been a good alternative. Customers seem to like earning points, and we’ve seen some come back sooner than expected just to redeem them.

With Kefi’s loyalty program, we now reward our repeat customers — especially parents who keep coming back as their kids grow. The best part? It's easy to manage and beautifully integrates into our site without slowing it down.