Influence: Loyalty & Referral

Update from March 2026: The app does not add up points correctly. When we add points manually, it sometimes doesn't adjust the total balance. This issue exists since 2 months. They don't seem to care to find a longterm fix. The whole app is extremely buggy. Search takes dozens of seconds sometimes. Updating the review after the developers reply: After they sorted out how to grant us access to …

The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.

I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!

Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service

We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!

The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved. Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why…

Great customer service and a very simple platform to use. One or two enhancements could be made i.e. the ability to actually check if someone followed your social channels vs clicking on the link alone

Customer service is great. Trilok was very helpful and quick to respond. I found the answer to my question. The app itself still needs some work but than that it's all good