Shopify Inbox
By Shopify · Chat
Rating
4.6
5,516 reviews
Category rank
#2
top 1% of 859
Review sentiment
53% positive
17 analyzed
Shopify Inbox holds a 4.6★ rating from 5,516 reviews on the Shopify App Store. Here's what merchants say about this Chat app, and how to decide if it's right for your store.
What merchants say about Shopify Inbox
5
80%
4
13%
3
3%
2
1%
1
3%
great
Pro: I love the functionality of it it's easy to use interface on my desktop and phone. I like that I can attach multiple items, which is great for me since I send proofs for approval for every order. Cons/Needed improvements! 1. The saved quick reply options character limit is too low. 2. I hate that conversations expire, they really need to stay active for at least a couple months! 3. I wish…
L'ho disinstallata perché venivo contattata solo da spam per phishing e furto d'identitá.
Works exactly as it should.
Great bot recommended responses.
great
Great way to communicate wth customers and also that depending on the coversation, it recommneds what to respond.
We've been using this for a couple of years, and it's been working really well for us. I look forward to them adding AI to respond to some of the questions.
Frequently asked questions
Is Shopify Inbox worth it?
Shopify Inbox holds a 4.6-star rating from 5,516 reviews on the Shopify App Store.
Your app · your data
This is Shopify Inbox. Claim its live dashboard.
Rank history, AI-read reviews, pricing moves, and competitor alerts — for this app and every rival — updated around the clock. Free for one app, no card.
Built by Binary Chakra · A Shopify Partner since 2024