Gentoo: Auto Audit → Optimize

Ever since we installed Gentoo AI into our Shopify Store, we've seen an increase in our conversation. Customers are using Gentoo as the new search bar and I love that you can train Gentoo to upsell your products. The integration is seamless and allows you to make simple yet effective customization to the design. (we renamed our AI to Pengu-dono cuz why not). I also love seeing the conversations b…

Gentoo has been great for helping answer simple questions customers have while shopping online, and with a little bit of training can handle more complex questions too. Cobb has been very helpful in getting everything set up and checking in to make sure everything is running smoothly.

Starting a Shopify store can be overwhelming, especially when it comes to customer support. Gentoo made it feel effortless—like having a smart, friendly agent from day one. Plus, the penguin mascot is absolutely adorable and adds a fun touch to the experience

For new Shopify store owners struggling with customer support setup, Gentoo is a game-changer. It seamlessly handles CS, making it an ideal solution—especially for cosmetics brands with large SKUs needing detailed consultations. Highly recommended for early-stage eCommerce!

It has been a solid experience working with Gentoo AI. Our store deals with a high volume of parts and constantly changing models of electric scooters. With our Penguin employee helping us, we are able to quickly and efficiently provide correct parts, info etc. to customers. This equates to fast answers and interactions that then help with sales. The AI points customers to the correct parts and p…

Cool. I think we can stop manually answering repeat questions. Gentoo learned our catalog in about 1–2 hours and now responds quickly and consistently.