FraudLabs Pro Fraud Prevention

Install went smooth. Initial setup with name and email filters smooth. So far so good after 1/2 hr. App has many additional features of which I am not using yet. Lets wait and see how it performs.

We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does t…

wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall

Free advice : don't bother....overpriced, not reliable service. Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Ag…

The customer service is horrible. I was charged a monthly fee and should not have been. reached out and was told I have to contact Shopify for a refund. everyone knows shopify doesn't refund directly for apps the actually app company has too, its in writing everywhere on shopify support. I even provided this proof to the rep I spoke to. Please find another app to use.

The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.

I use this app and it is amazing. I recommend it to everyone because is very useful. Help accurately to identify any fraud.

Flagged normal orders, even orders I manually took the payment on. and didn't flag real fraud, pointless, worse then the built in shopify system. I was looking for something to automatically cancel high risk orders, this cant even find them.