Feefo Product Reviews

BEWARE: we have two stores on Feefo and they will hold your reviews hostage. We went to move providers, and they refuse to allow us to export reviews (over 200k reviews), they slip it in the contract that they own your reviews. So unless you want them to own your data and you to be stuck with them for life, choose a different provider. No one else in the industry does these, these guys are bad …

I'm an existing FeeFo customer with a Premium Plan and this App won't install. If I could give it zero stars I would. Abysmal. I've contact support and they've sent me a word document with complex instructions for creating my own integration app!!!!!! Abysmal.

Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes). I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and …

Don’t download it, didn’t even use it, I delete it after less than a day because of better options on the market and its charging me 60 usd

Feefo app: Efficient feedback platform, user-friendly interface, reliable reviews, and excellent customer support. A must-have for businesses seeking genuine customer feedback. 5/5!

Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall!

So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE than…

App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue.