Editify Order Editing & Upsell
By Forty Seven Jane LLC · Order editing
Rating
3.8
23 reviews
Category rank
#62
top 44% of 140
Review sentiment
—
Analysis pending
Editify Order Editing & Upsell holds a 3.8★ rating from 23 reviews on the Shopify App Store. Here's what merchants say about this Order editing app, and how to decide if it's right for your store.
What merchants say about Editify Order Editing & Upsell
5
67%
4
15%
3
3%
2
3%
1
12%
Easy to onboard, easy to use. Has reduced the amount of time I have had to spend each day responding to customers who commonly put in the wrong shipping address (usually from putting in billing address).
I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too
great customer service, i had an important question and they took a call and found a solution for me before end of day.
This app has cut down on a significant amount of unnecessary customer service time by allowing our customers to edit their own orders post-sale. We have had multiple occasions where the customer has decided they wanted to increase their purchase and add products and were able to do so because of Editify.
Editify is a must-have app for any Shopify store owner who needs to backdate orders. I'm so impressed with how easy it is to use, even for a new app.
Editify may be new, but it's already become an essential app for my business. I love how user-friendly it is, and the backdating feature is a game-changer.
I was skeptical about trying a new app, but Editify has exceeded my expectations.Backdatingorders has never been easier!
I wouldn’t recommend this app if you’re using it to backdate orders. Great support but it is not doing what I need. When I backdate an order it makes a second order with the desired date and if the customer paid already then I have to go to Shopify admin and reach out to tech support for assistance to properly delete the order i no longer need. I found a loop hole by inputting an order on Shopify,…
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Editify Order Editing & Upsell holds a 3.8-star rating from 23 reviews on the Shopify App Store.
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