Disputifier: Smart Chargebacks
By Disputifier · 0
Rating
4.4
55 reviews
Category rank
—
Not currently ranked
Review sentiment
—
Analysis pending
Disputifier: Smart Chargebacks holds a 4.4★ rating from 55 reviews on the Shopify App Store. Here's what merchants say about this 0 app, and how to decide if it's right for your store.
What merchants say about Disputifier: Smart Chargebacks
5
89%
4
2%
3
0%
2
2%
1
7%
Abigail was absolutely incredible to work with. Patient, thorough, and genuinely cared about getting everything right. As a small business, having support like this means everything. Could not recommend Disputifier more highly -- you are in good hands with this team.
Update: Following some initial communication delays, the Vice President (Chris) has personally reached out to assist with my case. We are currently working through a complex technical verification together. While the issue is not yet fully resolved, I appreciate the professional and direct involvement from the management level to find a solution. Adjusting my rating to reflect the current effort.
We have been using this app for more than 1 year and for us it is the best app for stopping chargebacks and responding to them. 10/10
This app is fantastic, and the team behind it is just as impressive. Mark and his team always provide excellent support, give clear and professional answers, and truly know their stuff. Every question I’ve had has been explained clearly, and it’s obvious they’re very knowledgeable in this space. This is by far the best, most secure, and most trustworthy chargeback app available. Easy 5 stars.
Amazing Support from Michelle
Abigail was of great support today! Customer service is worth the 5 stars!
If you read any review about this app, read this one. I installed Disputifier in December to use their Chargeback Alerts system only. I was told there were no commitments, that I could leave anytime, and that there were no strings attached. That turned out not to be true. On January 9, I emailed requesting a transfer to another provider. On January 12 and January 15, after uninstalling the app,…
Do not recommend this app. Did not prevent any chargeback on both stores I am using it. In fact, they charged me for an alert received long after the actual chargeback came through. Furthermore, their support staff is terrible.
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Disputifier: Smart Chargebacks holds a 4.4-star rating from 55 reviews on the Shopify App Store.
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