Customer.guru Net Promoter NPS
By Customer.guru · 0
Rating
4.6
64 reviews
Category rank
—
Not currently ranked
Review sentiment
—
Analysis pending
Customer.guru Net Promoter NPS holds a 4.6★ rating from 64 reviews on the Shopify App Store. Here's what merchants say about this 0 app, and how to decide if it's right for your store.
What merchants say about Customer.guru Net Promoter NPS
5
76%
4
17%
3
3%
2
2%
1
3%
Absolutely horrendous customer support; I have tried to reach them since April 2023 to help me troubleshoot (hello@customer.guru). None of my reviews show up on the testimonials page. Not sure if it is a code problem or something else (I've copied/pasted their exact custom code for my store). Originally, individual NPS reviews showed up fine, and after some time they stopped displaying. Given the…
Fantastic app, poor support. I've sent multiple emails and I haven't received a response to any of them. How can I pay your subscription if I can't trust I will get the support I need? PS: I posted this review on July 7th, still no replies from you guys. What's going on????
Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.
So far it is very easy to use. VM of the website is better ands resulted in a better user interface for us
easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature
This app was so helpful and useful! It was straight to the point and even had a step by step for how to integrate to Shopify. LOVED IT! Check out my testimonials page on my site www.TheRealBossyApparel.com
Very easy to install and to use. It is very usefull to my business. I would totally recommend it to my friends
Since I've started using Customer.guru, the number of reviews received from customers has increased significantly. Love the simple design
Frequently asked questions
Is Customer.guru Net Promoter NPS worth it?
Customer.guru Net Promoter NPS holds a 4.6-star rating from 64 reviews on the Shopify App Store.
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