Chatra — Live Chat & Chatbot

I have just started by store, but I think this ap will be wonderful for people who use ai a lot. I am looking forward to seeing how it affects my store visitors.

Anna was Fantastic and Extremely helpful!

90% of all chats are bots, Chatra tells me that not their fault, it is happening in their product so-maybe they could take some accountability for it happening. Deleting the app.

I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.

We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers. I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely. Our for-purpose organisation encourages you to consider this chat app on your Shopify store. BTW we have six stores and Chatra on all si…

I'm still new with Chatra and setting up my Shopify store so I don't have a wealth of experience with it yet. However, I am very impressed with the quick and useful help provided by Julia, a real person! When I needed help, she was there right away. I'm eager to finish my setup and start using more features, so I can chat with my first customers!

Was a great free live chat for small businesses allowing 20 chats per month, however this has now been reduced to 5 which almost forces you into paying to upgrade. Will be looking for an alternative.

Using chatra again on my second website, after trying a few other apps I went back to the best.