Dr Cart Shipping Rates & Rules

One day we saw our app just stopped working (cart estimates). I reached out and the developer responded with a detailed issue with Shopify's API and they recommended I take it up with Shopify to encourage them to escalate their API update. I did that and the next day Shopify fixed their API endpoints which allowed the app to work again. A bit of an inconvenience but proactive support helped us wor…

Great app — easy setup and outstanding customer support. They truly take the time to help and make sure everything is perfect. A+ experience.

We used this app across multiple Shopify stores and it caused serious operational damage. Shipping rates and thresholds malfunctioned randomly, resulting in significant revenue loss. After reporting the issue, the developer abruptly terminated our access and removed key configuration options from the app, which caused checkout failures for many hours and major additional losses. We’ve opened a …

App errors caused serious financial harm to our business. After we contacted support, the developer disabled key features without notice, making checkout impossible. Currently under Shopify Plus review. Would not trust this app for live operations.

Nice app, good customer service and quick response

Super happy with this app and with the support provided when things aren't working as they should. We had an issue with CCS not pulling through on the estimated shipping box in the cart page for certain countries. Jade went above and beyond to help get it fixed. Turns out the city needs to be included for certain locations or the rates won't populate - simple fix but not something we would have be…

Ich hab sehr viele Apps für flexiblere Versandlösungen ausprobiert. Einen funktionierenden Massenupload hab ich nur hier gefunden. Danke

Very happy with the App and its capabilities. And the customer service is top notch!