Rewind Backups

Excellent service client!

Great app, and the support received has been second to none. Recommend highly.

mi ha salvato da una perdita totale dei dati

Easy to integrate & backup. Support was able to get all my businesses under one account quickly. Great communication and the whole processes has been great!

I recently lost 17,000 email addresses which we had accumulated over a serious amount of time. Rewind was able to recover all of them for me. They made it easy for me to do this and I totally appreciate this service.

Support have been great responding to my queries and assisting with requests I have made. We have two Shopify sites that use the Rewind Backup app, and their support was happy to talk me through setting up the app on our second site so that we could bundle them both into one subscription. They also have several different types of subscription and helped me choose the one that worked best for us.

I used to love this app, but they brough up the price which is fine (but no notificiation), they had also failed to answer my 4 email requests asking for a JSON hard copy. In fact I haven't heard from them since Christmas time. For backing up your shopify store I advise other options. Thanks ---- Updating this review from Feb 18th as support reached out. It turned out t…

I have installed the app then cancelled the app in trial period. But still charged for the monthly payment that starts from the date when this app installed. Shopify support is even worse in app and theme support. They are only the collection agents and don’t have any responsibility to resolve disputes with the app developers.