TrackingMore Order Tracking

Service client au top !

Buono

Good app

This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.

its a great app and so simple to use

We’ve had on-and-off tracking problems (two shops) for a long time. Previously every time we contact them, support just manually fixes the 50+ broken orders for the moment, but the problem comes back again soon after. - Update: We finally received a thorough review of the app, and it is now functioning flawlessly. It's a great app; I just wish we had gotten the help sooner.

he app works well in theory, but we’re giving it 2 stars because the synchronization times are honestly unacceptable. USPS, DHL, and other carriers often take over 48 hours to update inside TrackingMore, which creates a terrible customer experience. These are domestic U.S. orders — updates should refresh every hour, or at least every 30 minutes, not every two days. We also noticed that the “Sync …

So far, so good. We've encountered some syncing issues, and it took a while to identify and resolve the problem, but the team successfully fixed it. All is well now, and it's a good app. With everything functioning properly, the app definitely deserves 5 stars.