ShipMonk | Order Fulfillment

We worked with ShipMonk years ago and later decided to switch providers in an effort to stay more local to our business. Unfortunately, that didn’t work out — and it quickly reminded us how great your company truly is. We brought our business back, and honestly, you’re even better than you were before. We haven’t looked back since returning, and Anthony Presutti has been absolutely amazing. His s…

Totally Happy with Shipmonk and its services. I particularly want to express our gratitude to happiness engineer 'Austin Yocum 'for diligently following up on given task and for all the excellent assistance provided throughout given process.

We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform !!

Dear Tegra, Drew, and Daisi, I wanted to express my sincere gratitude for your assistance with our company's order. Adding the additional information to the shipping label required prompt action due to the order's status, and I truly appreciate your swift responses. I was very relieved to hear the information was added before the shipping label was finalized. Because of your quick and efficient …

Outstanding service! I've been working with Shipmonk as a merchant practically since their inception. Throughout our partnership, they've consistently exceeded my expectations - always attentive, dedicated, and going above and beyond what's required. Special thanks to my incredible team at Shipmonk, particularly Anthony Presutti, the best Happiness Engineer anyone could hope to work with. Highly r…

I really appreciate the layout and ease of use of ShipMonk’s website—it makes managing logistics simple and efficient. Overall, the system works well for my business. In the past, I experienced some issues with receivings, where stock has occasionally been lost, though it often turns up later, which can also be frustrating. I also encountered some billing inconsistencies with special projects tha…

I've had a really great experience with Shipmonk. We're no longer using them because we have our own warehouse now, but I truly had no complaints. Special shout out to Anthony B who was exceptionally helpful as we were closing the account.

We've had a mixed experience with Shipmonk as a fulfillment service. While there are some positives, there have been significant challenges that affected our operations. * International Order Shipping: We only achieved reliable international shipping after partnering with Passport, which revealed weaknesses in our initial approach. * Shipping from the UK to Europe: Relying on Royal Mail instead …