Royal Mail Shipping Extension

Simple app, almost too simple. Very basic configuration options, with no option to specify a description for the service (e.g. to say how many days it might take to arrive). Also seems very slow - it takes a good 4-5 seconds for rates to be returned, which is a long time when you're a customer.

DO NOT DOWNLOAD THIS APP! The app doesn't work accurately if you post your items in different sized boxes. There is no support and no way to cancel the subscription. It isn't showing up in my app list so i can't delete it but it is showing up in my active subscriptions so i know i will be charged. ABSOLUTE SCAM. I will be contacting Shopify about this to get them to remove the app for me.

We purchased monthly billing and asked Shopify to enable the features. This app works fine BUT I want to cancel my subs. Where can I do that?

We reached out to them and their support is knowledgable and responsive. App is very stable in our environment.

This might be a scam, it doesn't work and there is no way to talk to anyone and or stop the alleged monthly fee

Great but average size is a problem, customers are now overpaying for smaller parcels and now i have google merchant delivery problems

This is app is good and serves its purpose but to be honest it could be sooooooo much better. It works on an average size of package rather than actual so it doesn't know the dimensions of the package you are sending just the weight and so can never be exact. I'm sure it wouldn't take too much to develop it further to perhaps take into account the dimensions of the products too and therefore produ…

I love this app and it is worth every penny. I have been using it for just over 2 years and any questions I have had over this time have been answered very quickly. I have been able to use it to set up postage for both small parcel and also large letters by setting my mail option to small parcel within the main settings and then setting up the large letter prices based on weight. Just this week …