Purolator

I received great email support from NetParcel to help me set up the app properly. They responded quickly and provided help on how to fix my issues. I can now offer prices that are linked to my Purolator account and reflects the weight of the order and the delivery address.

This app seem to bounce you back into a NetPacel Dashboard! Tech assistance is non-existent, phones go to voicemail (tried over a 5 hrs,period). Sending emails to resolve enrollment issues gets you canned replies and no solution or follow up. Enrollment is cryptic, using my own API key does not show our preferred rates, can tell if the keys are our or NetParcel. The basic NetParcel fees are not di…

Using this app has been a very time consuming process, I’ve had to contact support none stop. Definitely would NOT recommend you use it unless changed are made. Thank you

When it this app works - it works great. But it stops working every other day and I am constantly contacting support. Very frustrating when trying to run a business.

After a long process to get an Activation Key, entering in acct info, watching a setup video ...no real time rates at checkout! Very disappointed.

After screwing around with the app, even though shopify was showing that the real time rates were set up, it would not work. Waste of time.

Again the team at Netparcel are excellent. the support is by far the best of any of the app providers on Shopify. Also this app is very helpful and works great!