Klarna
By Klarna · Payment experience
Rating
1.2
4 reviews
Category rank
#7
top 8% of 85
Review sentiment
—
Analysis pending
Klarna holds a 1.2★ rating from 4 reviews on the Shopify App Store. Here's what merchants say about this Payment experience app, and how to decide if it's right for your store.
What merchants say about Klarna
5
0%
4
0%
3
0%
2
0%
1
100%
Avoid this app. Klarna is a scam for pro. They refund more the amount of the article every time. They take lots of fees. Avoid this app
I used Klarna via Shopify Payments and lost both the goods and the money after a chargeback, despite confirmed delivery and full evidence provided (tracking number and customer correspondence). The customer kept the product and received a refund, while I was charged additional fees. Klarna offers no real protection for merchants, no transparent appeal process and no accountability. Support only re…
Glitchy. Not easy to uninstall (try to lock you in). High fees for what it is. Seems impossible to: 1. Remove the payment option from checkout 2. Remove banner from product pages AVOID.
WARNING! Do not use Klarna with Shopify payments! If a customer reports a return in Klarna it automatically comes through as a dispute due to a Shopify error. Even after providing the evidence with a dispute they are always automatically 'lost' because it isn't a real dispute (but created by a software error) Check this community thread for people loosing hundreds or even thousands due to this is…
Frequently asked questions
Is Klarna worth it?
Klarna holds a 1.2-star rating from 4 reviews on the Shopify App Store.
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