Fraud Control

My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.

really hard to use

There is no option to block the whole domain from which the fraudulent transactions / abandoned fake baskets come from. In my case it's @example.com . Multiple different emails from this domain. I cannot possibly block each and every fake email address, I would like to block the whole 'example' domain. Also, there is no option to block specific names/customers.

The app is useful if you take the time to understand and configure the rules correctly. Managing the messaging shown to customers when a checkout is blocked is important, as the default language is too soft for effective deterrence. One major drawback is the lack of visibility into who is actually being blocked at checkout. All blocked users remain anonymous, so you only see aggregate counts rath…

A bot is using my store to test stolen credit cards. I contacted Shopify support about it and they said to install this app and it'll help to stop the attacks. Well, this app does nothing to stop the attacks from happening. I'm still getting hundreds of abandoned carts with card details and fraudulent orders are still getting through.

"Rules" does not show, even after refreshing the page many times as one person suggested. This app is broken.

To access this app’s functionality, you need to open the “Rules” submenu from the left-hand navigation. Unfortunately, this submenu does not always appear and may require refreshing the browser tab. Additionally, pinning the app to navigation can cause it to disappear entirely. If this happens, you’ll need to locate the app via search, open the (…) menu in the upper-right corner, and unpin it fro…

Add a option to ban bot with one making more than x chechouts per minute. Because right now One bot making a lot of chechout and testing a lot of stealed cards.