InXpress Shipping Rates

Don't waste your time, terrible customer service. They will over promise and under deliver. They couldn't even come close to my Shopify shipping costs. Not to mention you have to use their software to create the labels, it's time-consuming, costs more than Shopify, and works when it wants to. On top of that, top management likes to blame their issues on other people, never taking accountability. D…

I've only had this app for a few days, so maybe things will change, but so far the pricing is 30% higher than UPS on Stamps.com, and the system is more onerous to use.

InXpress provides excellent customer service and it's great to be able to offer better quality international shipping at lower rates to our customers!

Great integration to get awesome DHL rates that you can pass on savings to your customer. They also work well with ShipStation if you print your labels through them.

Working with InXpress has been a great experience. They have helped with DHL rates and the company is very responsive and quick to help with any issues.

STAY AWAY. I was very reluctant to add this service. They promised lower DHL rates but the reviews said otherwise. I chose to believe my salesperson, Manva, and I had the exact same thing happen. The app would show lower rates to our customers at checkout and then Inxpress would bill us significantly more. And guess what.... they were are all over me to install and set this app up. After we starti…

I recently discovered that our DHL rates direct from Shopify and Shipstation were actually cheaper than InXpress. When I called to cancel my InXpress account, the rep asked me to send in some example shipments. Knowing this dude had done nothing on our behalf for the past 4 years, I kindly declined and asked him to close the account. He was extremely rude and refused to close the account, sayin…

I have been a customer with InXpress since 2016. When the app update was introduced this year, everything started to go downhill. This year the app has been inconsistently returning rates to my customers that were $10-20 cheaper than the actual label purchase price. Before my holiday season started, I reached out in September of 2019 to troubleshoot the issues- and for 3 months I have had more hea…