BrandsSync | Dropshipping

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Very poor customer service. There is no direct communication channel and no response to emails. There is also no tracking information provided for the order, which is still not delivered after 25 days. Despite being marked as "dispatched," I have no idea where the order is or when it will arrive. No updates, no replies. This is extremely frustrating and unprofessional. I will seriously reconsider …

The app integrates seamlessly with Shopify stores, making it easy to import products and automatically create orders, ensuring availability. The process is straightforward and user-friendly, enhancing the overall shopping experience. However, despite its basic integration, the app has room for improvement. One notable issue is that after importing a product, any new sizes that become available ar…

The company's shipping fees have increased significantly, almost 25-30 euros for each sale. It has become increasingly challenging to make a profit at these prices. Additionally, the product variety is very limited; we've had the same products for years, with only occasional new additions, which is quite insufficient. The most negative aspect is that they are also selling at very low prices on mar…

Comme le commentaire précédent.. je rejoins l'avis des autres utilisateurs et constate les memes problèmes.. Nous avons utilisé leurs services pendant moins d'un an. Plusieurs problèmes dans l'application BrandsSync, la synchronisation et le fait de bug concernant l'import de produit. Contact uniquement par email aucun conseillé au téléphone pour régler des soucis liés a leur application. Attent…

I sent back an item and the credit for it is not charged back to me. I have canceled my subscription and support does not respond to mails.

We used their services for about an year, overall was relatively good experience except several glitches in their BrandsSync app, where all products sync was gone and had to delete all products and import them again, which is too much effort for us. However out last subsription payment was charged twice!!! We sent many emails and tried to reach out brandssync, without any success!!! We are very d…

When you upload the products, the app upload different quantity. If you see 20 pieces, you can see ZERO in your shop... what!?