Zigpoll Customer Surveys Reviews Analysis
By Argonautic Labs · Store Management Operations Analytics
Zigpoll Customer Surveys has 517 reviews on the Shopify App Store with a 5.0★ rating. This reviews analysis report examines Zigpoll Customer Surveys's review history for anomalies — including review purge impact, unusual 5-star spikes, sentiment trends, and the most common complaints and praise from real merchants. If you're deciding whether Zigpoll Customer Surveys is good for your store, this is the deep dive into what users actually say.
Case opened: 5.0★ · 517 reviews archived·Last updated: August 10, 2026
July 2026 review purge
Lost 52 reviews on July 15, 2026
Zigpoll Customer Surveys's review count dropped from 517 (baseline) to 465 (trough) during Shopify's July 2026 review purge — a cut of −52.
Only partly restored — still 20 short of baseline.
Review velocity
Review velocity is normal
0 reviews in the last 30 days versus 0 in the prior 30 days — within the normal range.
5-star spike detection
No anomalous 5-star spikes detected — no single day's 5-star count exceeded 3x the prior 7-day average.
90-day sentiment trend
Not enough AI-analyzed reviews yet to chart a 90-day sentiment trend.
90-day rating trend
Rolling average rating to date (1–5 scale).
Not enough rating history yet to chart a 90-day trend.
Top complaint
No recurring complaint was detected in AI-analyzed reviews.
Top praise
No recurring positive theme was detected in AI-analyzed reviews.
Developer response to negative reviews
No negative reviews in the analyzed window — nothing to measure response rate against.
Most mentioned feature (30d)
No single feature topic dominated reviews in the last 30 days.
Frequently asked questions
Did Zigpoll Customer Surveys lose reviews in the July 2026 purge?
Yes — Zigpoll Customer Surveys lost 52 reviews in the July 2026 Shopify review purge (baseline 517 → trough 465). Shopify has only partly restored them: the count is still 20 short of baseline at 497 reviews.
What is Zigpoll Customer Surveys's biggest complaint?
No recurring complaint was detected across Zigpoll Customer Surveys's AI-analyzed reviews.
Is Zigpoll Customer Surveys's review velocity normal?
Yes — Zigpoll Customer Surveys's review velocity is normal: 0 reviews in the last 30 days versus 0 in the prior 30 days.
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